What is this Disclosure Statement?
When you use our services or contact us (online or in “the real world”), you trust us with your personal information We collect and store this information about you to help us deliver our services By giving us your information, you are agreeing for us to process it in the ways described here
This statement will explain who we are, the information we collect,how we collect it and what we actually do with it
Who are we?
What information do we collect?
We collect personal information that helps us contact you, deliver our service and personalise our content for you. We will only ask for, use or share sensitive information with your consent and only for the reason we collected it (unless we need to by law).
We collect contact details like your name, phone number, email and address. The information we collect to personalise content for you includes job titles, images, opinions and how you use our site. We also ask about your work, business situation and credit card details. If we don’t need your information anymore, we will anonymise or delete it. If you are giving us others’ personal information, please do so only if they agree to this policy. When you access any website including ours, you may be providing it with information about your location, Internet provider, computer hardware, browser type and operating system.
How do we collect information?
What do we do with this information?
- Giving you advice,
- Asking you for feedback, and
- Government database searches,
- Phone calls,
- Emails, and
- Australia Post mail.
Storing your information:
Sharing your information:
- Data analysis (Google Analytics)
- Targeted Ads (Facebook & LinkedIn)
- Marketing providers
- Payment services providers
Aside from these, we might also occasionally share your information with other contractors and groups like marketers, advisors, data storage and payment service providers, and only on a need-to-know basis.
It’s possible that these groups store some of your information overseas (including the US) under different information privacy laws and disclosure obligations to Australia. If these groups ever breach Australian privacy laws, they won’t be accountable in Australia, and you won’t have any remedy available under Australian laws like the Privacy Act.
We will never sell your information (or give it away for free). However, the government might ask for your information – for example through certain laws or a court order. This might include the police investigating a crime, or a court hearing for failure to pay. If this happens, we’ll comply. If our business services is ever sold, your personal information will also be shared with the new owner.
Remember, when reaching out to us online, we can’t guarantee that your information hasn’t been intercepted by someone else before reaching us. That’s your responsibility!