Disclosure Statement

What is this Disclosure Statement?

When you use our services or contact us (online or in “the real world”), you trust us with your personal information We collect and store this information about you to help us deliver our services By giving us your information, you are agreeing for us to process it in the ways described here

This statement will explain who we are, the information we collect,how we collect it and what we actually do with it

Who are we?

CED Consultants is a trading name of Goanna Cycling Pty Ltd.

What information do we collect?

We collect personal information that helps us contact you, deliver our service and personalise our content for you. We will only ask for, use or share sensitive information with your consent and only for the reason we collected it (unless we need to by law).

We collect contact details like your name, phone number, email and address. The information we collect to personalise content for you includes job titles, images, opinions and how you use our site. We also ask about your work, business situation and credit card details. If we don’t need your information anymore, we will anonymise or delete it. If you are giving us others’ personal information, please do so only if they agree to this policy. When you access any website including ours, you may be providing it with information about your location, Internet provider, computer hardware, browser type and operating system.

How do we collect information?

When you reach out to us through the phone, use our website or open our emails, you are telling us about yourself. This can be through online enquiry forms or questionnaires when you download our free resources. We also use software like cookies to tell us how you use our website and how we can help you. Cookies are digital identifiers that are automatically stored on your computer. These help us personalise our service to you and can be turned off or deleted at any time through your browser settings.

What do we do with this information?

Using your information:
We use all personal information legally, fairly and transparently and on this page, we explain everything that we do with it. We will only use your information to give you the service, which comes down to researching your needs, communicating with you and marketing our services to you. This includes:

Giving you advice,
Asking you for feedback, and
Marketing

We do these through:

Government database searches,
Phone calls,
Emails, and
Australia Post mail.

Storing your information:

We store your information securely, and only our staff and businesses we work with can access it. We use physical, electronic and management processes to keep your information safe.

Sharing your information:

We share your information with organisations that we work with to collect, process and use your information. These include:

Data analysis (Google Analytics)
Targeted Ads (Facebook & LinkedIn)
Marketing providers
Payment services providers

Aside from these, we might also occasionally share your information with other contractors and groups like marketers, advisors, data storage and payment service providers, and only on a need-to-know basis.

It’s possible that these groups store some of your information overseas (including the US) under different information privacy laws and disclosure obligations to Australia. If these groups ever breach Australian privacy laws, they won’t be accountable in Australia, and you won’t have any remedy available under Australian laws like the Privacy Act.

We will never sell your information (or give it away for free). However, the government might ask for your information – for example through certain laws or a court order. This might include the police investigating a crime, or a court hearing for failure to pay. If this happens, we’ll comply. If our business services is ever sold, your personal information will also be shared with the new owner.

Remember, when reaching out to us online, we can’t guarantee that your information hasn’t been intercepted by someone else before reaching us. That’s your responsibility!

What if you have relationship with us?

When we have a relationship, extra data will be involved. For example, when we become your advisor, we might ask you for important documents and data, and may legally need to keep your data for a certain length of time. If you apply for a job with us, we might ask for personal data like your work history. If you are under 16, we can only let you use our site and submit your data to us if you have your parents’ or guardians’ permission.

How to contact us?

We will do our best to keep your data up to date. You can view – and ask us to correct – any data we have about you. You can also ask us at any time to stop communicating with you. If you’re unhappy with something we’ve done or you think we’re not following privacy laws, let us know and we’ll get back to you promptly to try and fix that. Send us a note to admin@cedconsultants.com.au You can also make a complaint to the Office of the Australian Information Commissioner. If this policy ever changes, we’ll update it here.

REQUEST INFORMATION

At CED Consultants we are happy to discuss your individual requirements. Please contact our office via email and we will arrange discuss your opportunities with you.